Product Care

Do not use any cleaning agent on our products which contains an abrasive, ammonia, bleach, spirit or other aggressive constituent, including without limitation D10 sanitiser. Sanitiser sprays are causing increasing problems across the industry as their aggressive constituents attack lacquer finishes causing them to deteriorate which in turn means table tops are likely to show water or heat marks or show scratches. Our 12 month product guarantee does not extend to damage caused by the use of such cleaning products.

Solid and Veneered Table Tops and Tables

Use a warm, damp and slightly soapy cloth to wipe over. Do not use any spray cleaners as they can damage the protection of the lacquer finish or use wax as a build up can occur and spoil the appearance of the finish. Where furniture is installed on site within two weeks of being manufactured by us, special care should be taken not to damage the lacquer finish. Lacquer can take several days to be heat-proof and up to two weeks to fully cure. During this time we strongly advise placing hot objects on mats rather than the bare top.

Storage: particular care needs to be taken with the storage of solid timber and veneer tops, especially during the winter months. Significant changes in temperature and humidity can cause these tops to warp or split. Tops should be stored between 12 - 20 degrees celcius with all faces equally exposed to the air - stacking with two sticks in between tops is recommended. Where we have fixed batons or braces underneath tops, if possible leave them in place.

Laminate Table Tops

Wipe with a damp cloth soaked with soapy water. For stubborn marks a careful application of a non-abrasive cleaning cream can be used, but test a concealed area first.

Vinyl, Linoleum and Bulgomme

See instructions for solid and veneered table tops and tables

Please note that our 12 month guarantee does not extend to damage caused to the table tops and tables where our product care advice has not been followed.