We also use materials and lacquer finishes which are the most robust available in the market. However, even these materials can be damaged and to ensure our products give your client many years of great service please advise them to follow the product care guidance below.
Do not use any cleaning agent on our products which contains an abrasive, ammonia, bleach, spirit or other aggressive constituent, including without limitation D10 sanitiser.
Sanitiser sprays are causing increasing problems across the industry as their aggressive constituents attack lacquer finishes causing them to deteriorate which in turn means table tops are likely to show water or heat marks or show scratches. Our 12 month product guarantee does not extend to damage caused by the use of such cleaning products.
Solid and Veneered Table Tops and Tables
Use a warm, damp and slightly soapy cloth to wipe over. Do not use any spray cleaners as they can damage the protection of the lacquer finish or use wax as a build up can occur and spoil the appearance of the finish. Where furniture is installed on site within two weeks of being manufactured by us, special care should be taken not to damage the lacquer finish. Lacquer can take several days to be heat-proof and up to two weeks to fully cure. During this time we strongly advise placing hot objects on mats rather than the bare top.
Outdoor Iroko - To ensure the Iroko remains a "honey" colour the tops should be oiled no less than every six months with Teak Oil. Should this not happen the tops will naturally weather to a silver grey colour.
Oiled finishes - these do not provide as much protection as lacquer finishes, nor are they as durable. Particular care should be taken to wipe up spills immediately. If they are not cleaned immediately, a permanent stain can result. If Osmo oil (or similar) has been used and after time the tops feel noticeably dry, apply additional coats.
Storage: particular care needs to be taken with the storage of solid timber and veneer tops, especially during the winter months.
Significant changes in temperature and humidity can cause these tops to warp or split. Tops should be stored between 10 - 25 degrees Celcius with all faces equally exposed to the air.
Laminate Table Tops
Wipe with a damp cloth soaked with soapy water. For stubborn marks a careful application of a non-abrasive cleaning cream can be used, but test a concealed area first.
Vinyl, Linoleum and Bulgomme
See instructions for solid and veneered table tops and tables.
Please note that our 12 month guarantee does not extend to damage caused to the table tops and tables where our product care advice has not been followed.